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IE error with some specific cases : "Error opening registry key"

Submitted by gkohler on Fri, 2007-08-31 10:22.
Project:formsPlayer
Version:1.5.4
Component:Code
Category:bug
Priority:critical
Assigned:Unassigned
Status:closed
Attachment:IE_error_1.5.4.1019.JPG (332.17 KB)
Description

Hi,

We have found an error using last build 1.5.4.1019 in some specific cases. But you have to know that we managed to reproduce this error using 1.5.4.1004 build! The message says :
Line : 46
char : 2
Error : error opening registry key
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\formsPlayer".
Code : 0
URL : http://IP_address_we_gave_you/easyvalue/Admin/WebUI/AdHocAdmin.aspx

See the screenshots to be able to reproduce the case :
- step 1 : click on a link
- step 2 : it pops-up a bubble. Close it, without checking or un-checking anything
- Step 3 : click on another link
...
--> repeat steps 1, 2, 3 and you'll finally get to step 4 with the error. It should happen quickly

Let me know if something is not clear. Regards,

Guillaume

Updates

#1 submitted by Paul Butcher on Fri, 2007-08-31 15:01

How do we get to step 1? The URL I have been given shows all those labels as normal labels, not links. What do I have to click on to make that happen?

#2 submitted by gkohler on Fri, 2007-08-31 16:03
Attachment:top_menu.JPG (20.69 KB)

Hi Paul,

Ooops sorry, top menu was missing! The new screenshot shows you the path :

- Clic on top menu "Etudes AdHoc" then on sub-menu "Administration des indicateurs"
- Then type in "Rexel" in the "Client" input box (choose "Rexel" from the auto suggest list).
- Then clic on "Etude de test Rexel" in the yellow folder.

There you are !

Guillaume

#3 submitted by Paul Butcher on Mon, 2007-09-03 14:38
Status:new» applied
#4 submitted by gkohler on Thu, 2007-09-13 11:00
Status:applied» reopened
Attachment:IE_error_screencast.rar (201.03 KB)

Hi,

We still have the problem. See the attached screencast for details. It is shot in 1.5.4.1004 but you can easily reproduce it using build 1.5.4.1019 (and even with the last build 1.5.4.1026).

Regards,

Guillaume

#5 submitted by gkohler on Wed, 2007-09-26 09:01
Priority:normal» critical

Scaled-up to "critical"

#6 submitted by Paul Butcher on Thu, 2007-09-27 11:13
Status:reopened» applied
#7 submitted by Anonymous on Thu, 2007-10-11 17:43
Status:applied» closed
»